The Payfast team is here to help you
Visit our comprehensive Help Centre to find answers to the most common Payfast by Network questions.
Can’t find what you need?
Send us a message
Contact the Payfast customer services team directly
Office Hours
Mon – Fri:
08:00 – 17:00 (GMT +2)
Our office hours and email support exclude public holidays
Contact Details
To align closer with Network International, from 26 February 2024 our employee email addresses will change from [email protected] to [email protected]. Our support email remains [email protected]. Find out more here.
For immediate help, use our Chatbot at the bottom right of the page.