Whistleblowing is defined as the reporting, by employees or external parties, of information concerning wrongdoing, including in the following areas:

• Breaches of the Group’s internal policies and procedures
• Breaches of legal and regulatory requirements
• Breaches of the Group’s Code of Conduct
• Corruption, Bullying, Victimization, Bribery, Harassment, Market Abuse
• Any other actions that may bring the Group into disrepute, including money laundering and other criminal acts committed by employees

If you’d like to know more about Whistleblowing and/or our Whistleblower process, you can email us at [email protected]

Why should you report?

Payfast by Network encourages employees and others who have serious concerns about any kind of information or activity that is deemed illegal, unethical or not correct within an organization that is either private or public to come forward and raise their concerns.

Who should you report?

You can communicate your concerns via the dedicated email address (www.safecall.co.uk/report) or Safecall hotline numbers. Alternatively, HR can be contacted internally through [email protected]

What is Safecall?

Safecall is our external whistleblower service which provides a mechanism for you to raise concerns over possible or proven misconduct over secure channels. Safecall handles all communications effectively, consistently, and with strict confidentiality. Please take note that Safecall is an additional service that complements other company policies and procedures already in place.

How do you make a report?

Safecall – a third-party confidential reporting service staff can get in touch with at any time of the year, 24/7.

Call: South Africa 0800 990 243 or send a report to their website www.safecall.co.uk/report