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Visit our comprehensive Help Centre to find answers to the most common Payfast by Network questions.

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Contact the Payfast customer services team directly

Office Hours

Mon – Fri:

08:00 – 17:00 (GMT +2)

Our office hours and email support exclude public holidays

Contact Details

To align closer with Network International, from 26 February 2024 our employee email addresses will change from [email protected] to [email protected]. Our support email remains [email protected]. Find out more here.

For immediate help, use our Chatbot at the bottom right of the page.

[email protected]

tel: +27 21 3004455