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Visit our comprehensive Help Centre to find answers to the most common Payfast by Network questions.
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Contact the Payfast customer services team directly
Office Hours
Mon – Fri:
08:00 – 18:00 (GMT +2)
Saturdays:
08:00 – 14:00 (GMT +2)
Our usual office hours and email support exclude Sundays and public holidays.
Contact Details
To align closer with Network International, from 26 February 2024 our employee email addresses will change from [email protected] to [email protected]. Find out more here.
For immediate help, use our Chatbot at the bottom right of the page.
