Answering your Buyer FAQs

If you have any other questions, please reach out to [email protected] or get in touch via the chat box to your bottom right.

How do I update my card details for subscriptions?

Where is my order?

How do I request a refund?

How do I make an Instant EFT payment?

Why am I receiving an error after clicking to complete my EFT payment?

Where do I find my proof of payment?

Why am I getting: “This transaction amount is too small to be processed and the payment has been cancelled. Your payment was cancelled. You will be redirected momentarily…”?

How do I cancel a subscription?