Payfast Report: The State of Pay in 2023.

Our third annual Payfast Report: the State of Pay, unpacks a topic that your business should care about: open commerce and financial inclusion. With support from our trusted partners, including Capitec and Mukuru, we’ve complied a comprehensive, free to download report that will be beneficial to your business’s strategy as we enter 2024.

In this report, we’ve woven insights and data to provide a thorough understanding of the intricate world of digital payments within a South African context. Together, we unpack the building blocks of financial inclusion, including open commerce, open banking and the role of technology-based solutions.

Report Methodology

The Payfast State of Pay Report draws insights from:

Anonymised payment data gathered by the Payfast engine from 1 September 2022 to 31 August 2023

An anonymised survey conducted online with Payfast merchants in September 2023

In-depth interviews held with industry experts within the Payfast ecosystem in September and October 2023 – featuring perspectives from Capitec, Mukuru, Yebo Fresh, and The Shopaholic.

Download the complete report to steer your business confidently into 2024.